Returned to Sender Policy - Refund

At Merchtable we have a specific process for handling packages that are returned to us which results in a full refund. 

If you were notified of a refund from an order that you never received and it was labeled as 'Returned to Sender' this is why. 

Please keep in mind that refunds typically take 5-10 business days before being applied back to your original form of payment.   

After receiving your refund we encourage you to simply place a new order if you still want the merchandise, but would suggest that you consider choosing a different address to attempt shipping to. 

*For any other questions or concerns about a refund that you did not request please email us at  

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