At Merchtable we have a specific process for handling packages that are returned to us which results in a full refund.
If you were notified of a refund from an order that you never received and it was marked as 'Undeliverable - RTS' this is why.
Please keep in mind that refunds typically take 5-10 business days before being applied back to your original form of payment.
After receiving your refund we encourage you to simply place a new order if you still want the merchandise, but would suggest that you consider choosing a different address to attempt shipping to.
*For any other questions or concerns about a refund that you did not request please email us at firstname.lastname@example.org